Job Description

Khushbu Auto Finance Limited

Job Title: Sales and Collections Executive

About Khushbu Auto Finance Limited:

Khushbu Auto Finance Limited is a growing financial institution dedicated to providing accessible and reliable auto financing solutions. We empower individuals and businesses to achieve their vehicle ownership dreams through transparent and customer-centric services. We are looking for dynamic and results-oriented individuals to join our team and contribute to our continued success.

Job Summary:

The Sales and Collections Executive is a dual-responsibility role critical to our business growth and financial health. This individual will be responsible for both generating new business by acquiring customers for vehicle financing and ensuring timely recovery of outstanding dues. The ideal candidate will be highly motivated, possess excellent communication and negotiation skills, and be committed to achieving sales targets while maintaining healthy collection rates.

Key Responsibilities:

Sales (50%):

Identify and target potential customers for vehicle loans (Three wheeler).
Actively prospect for new clients through various channels, including field visits, dealership tie-ups, networking events, and referrals.
Explain various loan products, interest rates, terms, and conditions to prospective customers clearly and concisely.
Guide customers through the loan application process, assisting with documentation and eligibility criteria.
Build and maintain strong relationships with vehicle dealerships and agents to generate leads and foster partnerships.
Achieve monthly and quarterly sales targets for loan disbursals.
Stay updated on market trends, competitor activities, and product offerings to effectively position Khushbu Auto Finance's services.
Collections (50%):

Manage a portfolio of customer accounts to ensure timely repayment of vehicle loans.
Contact customers with overdue payments through various communication channels (phone calls, field visits, emails, messages).
Negotiate repayment plans and solutions with customers facing financial difficulties, adhering to company policies and guidelines.
Educate customers on the importance of timely payments and the consequences of defaults.
Follow up diligently on promised payments and escalate non-payment cases as per company protocols.
Maintain accurate and detailed records of all collection activities and customer interactions.
Adhere to all legal and ethical guidelines related to collection practices.
Achieve monthly collection targets and minimize non-performing assets (NPAs).
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Paid time off Provident Fund
Work Location: In person

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