Job Description

Job description -Sales and Client Acquisition Specialist

About the Role:

We are seeking a dynamic and motivated Sales and Client Acquisition Specialist to join our team in the US virtual construction industry. This role involves identifying new business opportunities, managing high-value client accounts, and ensuring exceptional customer service delivery. You will be responsible for developing strategies, building relationships, and handling customer inquiries and issues with professionalism and efficiency.

Key Responsibilities:

Identify Opportunities: Explore new markets, clients, and partnerships in the US high-tech construction industry. Develop Strategies: Design and implement plans to access new opportunities and grow the business. Build Relationships: Maintain and nurture long-term client relationships to drive customer satisfaction and loyalty. Customer Outreach: Make outbound calls to potential clients to establish rapport and generate business leads. Follow Scripts: Adhere to standardized communication scripts to ensure consistency and compliance.

Skills and Abilities:

Excellent verbal and written communication skills in English (US accent preferred). Strong relationship-building skills with the ability to connect with business teams in various US states. Ability to manage multiple tasks in a fast-paced environment. Proficient with basic computer skills and customer relationship management (CRM) tools. Strong problem-solving and conflict-resolution skills.
Experience:

Prior experience in the US calling process (customer support, sales, etc.) is highly preferred. Experience in handling outbound and inbound calls is mandatory.

Soft Skills:

Strong interpersonal and communication skills. Patience, resilience, and a positive attitude. A team-oriented mindset with a focus on collaboration.

Preferred Traits:

Willingness to work night shifts or flexible hours as per US time zones. Familiarity with the US market, culture, and communication styles.

Additional Information:

Comprehensive training on our services will be provided to eligible candidates. Performance-based incentives are available for to
Job Type: Full-time

Pay: ₹4.20 - ₹6.60 per year

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:

Bachelor's (Preferred)
Experience:

International voice process: 2 years (Required)
Language:

English (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person