Job Description

Brainwonders - India's Largest Career Counselling Company

1223+ Education Institutes use Brainwonders' Services

93+ Corporate Connects

Winner of numerous national and regional awards in the field of counselling and career guidance.

Location:

Mumbai

Job Type:

Full-Time

Experience Required:

7-10 Years

Job type:

In-person

Industry Preference:

EdTech, Tech, or Service Industry (Edtech and Tech industry backgrounds preferred)

About the Role:

We at Brainwonders are seeking a dynamic and experienced

Sales cum Service Support Coordinator

to join our growing team. The ideal candidate will play a critical role in supporting both sales and customer service functions, ensuring seamless communication between teams and delivering an excellent experience to clients.

This is a unique opportunity to contribute to a fast-paced organization while receiving cutting-edge

AI training (worth ?1.5 lakhs)

--fully sponsored by the company.

Key Responsibilities:

Coordinate between sales, service, and internal support teams to ensure smooth business operations. Manage and maintain sales tools (CRM systems, reporting dashboards, etc.) and customer data with accuracy. Support the sales team in lead generation, proposal development, and follow-ups. Handle service support requests and ensure timely resolution with a customer-centric approach. Prepare regular sales and service performance reports for management. Maintain strong client relationships and ensure post-sales support aligns with service standards. Liaise with cross-functional teams to optimize processes and improve customer satisfaction.

Salary

: 30,000 - 45,000 INR

Working hours

: 10 am - 7pm (Monday - Saturday)

Requirements:

7 to 10 years

of relevant experience in sales support, service coordination, or customer success. Background in

EdTech, Tech

, or

Service industries

is highly preferred. Proficiency in

English (written and spoken)

is a must. Working knowledge of

sales tools/CRMs

(e.g., Salesforce, HubSpot, Zoho, etc.) Strong communication, organizational, and multitasking skills. Ability to work independently and collaboratively in a fast-paced environment.

Benefits:

AI Training Program worth ?1.5 lakhs

(fully sponsored by the company). Opportunity to work with a future-ready organization. Collaborative and growth-oriented work culture. Exposure to both sales and service functions, offering a holistic business view.

Timings for the Walk-In Interview

11/10/2025 & 13/10/2025

10 AM - 3 PM

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person