: Engage with customers in-person, over the phone, email, or social media to understand their needs and recommend suitable products or services.
Product Knowledge
: Maintain in-depth knowledge of the company's products or services to provide accurate information and persuasive recommendations.
Sales Transactions
: Process payments, and handle customer complaints.
Meeting Sales Targets
: Achieve daily, weekly, or monthly sales goals and contribute to company revenue growth.
Customer Relationship Management
: Build and maintain long-term customer relationships through follow-ups, after-sales support, and addressing inquiries.
Collaboration
: Work with marketing, and other teams to align strategies and enhance customer experience.
Industry Awareness
: Stay updated on industry trends, competitor offerings, and product innovations to remain competitive.
Skills and Qualities
Communication and Interpersonal Skills
: Essential for engaging customers, understanding their needs, and collaborating with colleagues.
Problem-Solving
: Ability to address customer complaints and find creative solutions to their concerns.
Empathy
: Understanding customer perspectives to recommend appropriate solutions.
Time Management
: Prioritizing tasks and managing time effectively in fast-paced environments.
Technical Skills
: Proficiency with CRM software for online sales or POS systems for retail roles.
Sales Techniques
: Knowledge of persuasion and upselling strategies to close deals.
Adaptability
: Ability to thrive in dynamic, target-driven settings and handle pressure.
Qualifications and Requirements
Education
: A high school diploma or equivalent is typically the minimum requirement. A bachelor's degree in business, marketing, or a related field is preferred by some employers.
Experience
: Proven experience in sales or customer service roles is often required, though entry-level positions may accept candidates with no prior experience.
Physical Stamina
: For retail roles, the ability to stand for extended periods and maintain a professional demeanor.
Age Limit
: Age Limit 24-34 Years
Job Type: Full-time
Pay: ?18,000.00 - ?24,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Paid sick time
Provident Fund
Compensation Package:
Performance bonus
Schedule:
Day shift
Fixed shift
Monday to Friday
Experience:
Field sales: 1 year (Required)
Location:
Hooghly, West Bengal (Required)
Willingness to travel: