Job Description

A sales administrator provides crucial administrative and organizational support to a sales team by processing orders, managing customer records, handling invoicing, and compiling sales reports. Key duties include order entry, customer service, database management, coordinating deliveries, and ensuring accurate record-keeping to support sales efforts and maintain customer satisfaction. Key Responsibilities

Order Management:

Receive, process, and verify sales orders from customers, ensuring accuracy in details and payment information.

Invoicing:

Generate and track invoices for sales transactions and process customer payments.

Customer Support:

Respond to customer inquiries, questions, and complaints via phone, email, or in person.

Database Management:

Maintain and update customer and sales records in company databases.

Reporting:

Compile and maintain accurate monthly, quarterly, or annual sales reports for management.

Coordination:

Liaise with other departments and coordinate with customers to manage product deliveries and inventory levels.

Administrative Support:

Assist the sales team with various administrative tasks and special projects as needed.
Key Skills & Qualifications

Organizational Skills:

Strong organizational skills are essential for managing sales data and processes efficiently.

Communication Skills:

Excellent written and verbal communication skills are needed for interacting with customers and colleagues.

Customer Service:

A dedication to providing excellent customer service is vital for retaining clients.

Attention to Detail:

The role requires a meticulous approach to ensure accuracy in orders, invoices, and customer records.

Computer Proficiency:

Familiarity with various software, including CRM (Customer Relationship Management) systems and other office suites, is beneficial.

Education:

A high school diploma or equivalent is often sufficient, though an Associate's degree may be preferred.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Sales administration: 1 year (Preferred)
Location:

Jamshedpur, Jharkhand (Preferred)
Work Location: In person