Job Description

Job Title: Sales Administration Assistant Manager

Department: Business Development / Sales

Reporting To: Business Development Manager (BDM)

Job Summary:

The Sales Administration Assistant Manager will be responsible for coordinating sales operations, managing client communications, maintaining order documentation, and ensuring smooth coordination between departments. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting the BDM in achieving sales targets and maintaining customer satisfaction.

Key Roles & Responsibilities:

1. Sales Coordination

Assist in coordinating sales activities between clients, the BDM, and internal teams.

Support in managing sales pipelines and ensuring timely order processing.

2. Client Communication

Act as a point of contact for clients regarding orders, updates, and queries.

Maintain professional and timely communication with customers to ensure satisfaction and clarity.

3. Order Management

Oversee the order entry process in the ERP system and ensure accuracy.

Coordinate with production, design, and dispatch teams to track order progress and ensure timely delivery.

4. Documentation & Reporting

Prepare and maintain sales-related documents such as quotations, order papers, and client correspondence.

Ensure all client and order documentation is properly filed and easily retrievable.

5. Internal Coordination

Liaise with the design, production, accounts, and logistics teams to ensure smooth execution of client orders.

Communicate client requirements clearly to internal departments and follow up on deliverables.

6. Market Support

Support the BDM with market data collection, competitor updates, and client feedback.

Assist in preparing marketing materials, presentations, and promotional activities when required.

7. Task Management

Manage daily administrative and sales-related tasks efficiently.

Maintain task trackers and ensure timely completion of assigned activities.

8. Follow-up & Updates

Conduct regular follow-ups on pending orders, payments, and client approvals.

Provide timely updates to the BDM and relevant teams.

9. MIS & Data Maintenance

Maintain accurate sales data, client lists, and order records in Excel/Google Sheets or the ERP system.

Generate weekly and monthly sales reports as required.

10. Daily Reporting

Submit end-of-day updates on client interactions, order status, and task progress.

Highlight pending issues or follow-ups requiring the BDM's attention.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Paid time off
Ability to commute/relocate:

Mangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):

Have you handled client communication and follow-ups in your previous roles? Can you prepare quotations, order papers and client correspondence independently? Do you have exposure to preparing marketing materials or client presentations?
Education:

Bachelor's (Preferred)
Experience:

sales administration: 4 years (Preferred)
Work Location: In person