Receive and process customer orders accurately in the software.
Prepare quotations, proforma invoices, and sales contracts.
Track order status and follow ups
Communicate with customers regarding order confirmations, dispatch details, and delivery schedules.
Coordinate with the finance team for invoice preparation and payment follow-ups.
2. Purchase Coordination
Create and process purchase requisitions and purchase orders to suppliers.
Monitor supplier order status and ensure on-time delivery of goods or materials.
Liaise with suppliers for order confirmations, shipment tracking, and resolving discrepancies.
Assist in vendor evaluation and maintain supplier records.
3. Documentation & Reporting
Maintain records of sales and purchase orders, shipping documents, and invoices.
Prepare periodic reports on order status, stock levels, and supplier performance.
Ensure compliance with company policies.
4. Communication & Coordination
Serve as the point of contact between internal teams (sales, procurement, accounts, logistics) and external parties (customers, suppliers etc.).
Handle after-sales service coordination and manage any order-related issues or complaints.
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Key Skills and Competencies
Strong organizational and multitasking skills.
Proficiency in MS Office.
Attention to detail and accuracy in data handling.
Job Type: Full-time
Pay: ?20,000.00 - ?22,000.00 per month
Work Location: In person
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