Greet and assist walk-in clients, understand their requirements, and guide them through fabric, style, and customization options.
Build strong customer relationships to encourage repeat business and referrals.
Upsell accessories or add-on tailoring services when applicable.
Order & Delivery Management
Coordinate with the production department to ensure accurate order details and timely execution.
Track order status daily and follow up with the tailoring team for updates.
Arrange and manage timely deliveries to customers, ensuring proper fitting and presentation.
Production Liaison
Communicate customer requirements clearly to the production team.
Ensure measurements, design choices, and fabric selections are correctly documented and implemented.
Quality & Customer Experience
Inspect finished garments before delivery to maintain quality standards.
Handle any alterations or adjustments promptly.
Requirements:
Experience in retail sales, preferably in fashion, tailoring, or luxury apparel.
Strong communication and interpersonal skills.
Basic understanding of fabrics, styles, and tailoring processes.
Organised and detail-oriented, with good follow-up skills.
Job Type: Full-time
Pay: ?10,552.55 - ?37,340.39 per month
Language:
English (Preferred)
Work Location: In person
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