just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're
leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how
we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team
that's
shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and
cutting-edge
solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of
A
ssistant
M
anager
,
Sourc
e to Pay
In this role,
you will accelerate growth by creating scalable
webinar
marketing programs through automation. Join our team if you have a passion for digital marketing and want to set up webinars in a global, virtual environment.
Responsibilities:
Lead and provide day-to-day management to a dedicated
Buydesk
Team to deliver
timely
, ensure quality and value add purchasing services and advice to the department
Support the Procurement team in the day-to-day management by promoting and
facilitating
a collaborative and integrated approach to the delivery of an
end to end
supply, procurement and
purchasing
service
Monitor compliance against the purchasing Policy and help educate internal customers on
purchasing
processes
Oversee and manage a quality of service provided by the team
Actively manage the requisition queue and s
upport in New Vendor Setups / Modifications
Resolution of Disputed Invoices for Price / Quantity / GR related Blocks
Provide Customer Service support to Requestors / End Users on Procurement Processes, Order Status etc.,
Promote continuous improvement of Process Efficiencies
Need to coordinate with different stakeholders and ensure closure of e2e process
Supplier relationship management- at the transactional end, focus on execution of task or item within the constraints of the purchase order
Develop and
maintain
a high performing team by effectively implementing the process Performance Planning and Reviewing Framework
Build capability within the Team by implementing development plans
Manage communications and the flow of information to and from the Team so that individual team members are kept informed of and are aligned to Process, Business and Departmental initiatives,
objectives
and priorities
Provide clear leadership and direction around day-to-day management of the Team's work
Lead in a manner consistent with the Department's values by encouraging the application of best practice / proven S2P practices and processes
Role model, active participation in, and commitment to, the implementation of change and organizational development initiatives and contribute to the development,
leadership
and governance of the process
Participate in Department,
Business
and group development initiatives
Undertake other tasks that the Department may
reasonably require
Contribute to the promotion and effective implementation of changes to policy and procedure for the benefit of the process
Complete reporting, both internally to the team and to business, and externally when
required
Build effective relationships across Genpact and with stakeholders
in order to
drive support and commitment to the Procurement and Purchasing Policy and processes
Manage engagement with internal customers to
monitor
and obtain feedback on
purchasing
service levels and outcomes
Manage effective communications to internal customers about Purchasing services and changes to business processes
Oversee the sourcing process within the purchasing team
Manage
purchasing
processes and
allocate
requisitions to resources and other
purchasing based
service requests
Monitor the requisitions queue to ensure
timely
responses to, and management of, all requisitions by the team
Assess,
monitor
and report on the risks associated with purchasing
Monitor compliance of the purchasing process
Is responsible for
ensuring receipting and invoicing processes are
monitored
and managed within SLA standards
Track and report out the metrics at an agreed frequency
Report on KPI for team performance
Communicate with Stakeholders and positively engage with them to achieve a desired outcome
Work towards simplifying the process through continuous improvements
Need to ensure the Standard Operating Procedures are put in place with the latest updates
Work with AP team to get working the invoices resolution
Complex Decision-making- Evaluate multiple options to
determine
the best course of action for situations where there is not one "right answer"
Qualifications we
seek
in you!
Minimum
Qualification:
Graduation (in any field)
Meaningful work experience in a sourcing role preferably with indirect services experience
Business knowledge and day to day understanding Sourcing and Procurement activities
Good communication
and analytical skills
.
Strong analytics skills
Preferred
Skills:
Strong customer centric focus, relationship management with key partners, persuasive, negotiating, proactive and
can do
attitude
a must
Good command of MS Office Tools (
i.e.
excel, ppt)
Exposure to ERP systems (Oracle / SAP / Ariba / Emptoris any other S&P tools is positive)
Why
join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants
are not required to
pay to
participate
in our hiring process in any other way. Examples of such