Role:
To secure business process, people and assets
- Setup and drive Metrics for Fraud Incident Management and Investigations
- Manage repository of Investigative reports (case library) and document control
- Incident management: Present RCA and case resolution
- Liaise with Legal, law enforcement and FPI team for case follow-up.
- Device effective fraud analytics basis pattern recognition / trend analysis
- Assign and monitor investigations progress with Zonal FPI / 3PT
- Lead and manage EDD drive for HNI Customer
- Report writing, case study bulletins, LFIs and Advisories
- Develop and update SOPs on Fraud investigations, policies / procedures.
- Direct, manage and successfully close Investigations pertaining to Fraud, CoC, whistle-blower complaints, misconduct and workplace violence
Skills:
- Investigation Management: Ability to effectively manage complex investigations by collaborating with multiple stakeholders
- Effective project management
- Advanced skills in developing fraud analytics models.
- High degree of ownership and ability to manage independently.
- Excellent communication, interpersonal and articulation skills
Experience:
- 7+ years of relevant fraud analytics and forensics experience in preferably Banks, NBFCs, Ecommerce, logistics or professional security and fraud control units/services
- Additional Risk Advisory Services experience preferred
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