Job Description

:
Delivery Support
Experience: 8 to 15
Qualification - Finance and Accounting (Qualified or Semi Qualified)
Roles & Responsibilities:

• Knowledge in Accounts Payable, Accounts Receivable and Record To Report (GL)

• Should have knowledge of Invoice processing to payment, Billing, Cash application, Collections

• Working knowledge in Bookkeeping, Intercompany reconciliation, Month/quarter/yearly close activities

• Coordinate with Finance and Accounting team to resolve issues.

• Experience working with external auditors to provide backup information

• Knowledge in VAT working and filing

• Zero-surprise delivery and ensure SLAs are met as agreed for customer.

• Delivery on attaining financial goals for the business.

• Manage customer relationships through regular Governance.

• Pro-actively identify opportunities for additional business with customer.

• Timely resolution of escalations and issues raised by customers.

• Drive KPI metrics with stakeholders.

• Identify automation opportunities through RPA, analytics.

• Identify key cost drivers and ensure they are optimized.

• Work with support functions to enable administrative support to team and ensure zero downtime.

• Ensure compliance & set standards/norms are adhere by team members.

• Plan for resources based on volume and current available head count and allocate responsibilities.

• Conduct performance appraisals for team members.

• Manage attrition through skip level meetings, planning interventions, engagement calendars.

• Ensure Pyramid Optimization.

Skills Required