Job Description

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RPMG: Strategy Team - Business Banking Loans
INTERNAL USAGE:
No. of Vacancies: - Reports to: Executive Vice President / SVP
Is a Team leader? Y Team Size:
Grade: M/SM / AVP / VP
Business: Retail Banking Department: Retail Portfolio Management Group Sub-Department: Strategy
Location: Mumbai
About Retail Portfolio Management Group
The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank
About the Role
The Strategy Team for Business Banking Loans is responsible for overseeing the overall process, strategy, forecasting, budgeting, and analyzing the product-specific market for auto loans. This role involves deep analysis of bounce rates, working with the BIU team to formulate Early Delinquency Management (EDM) logics, and ensuring sharper coverage of bounce rates. The Strategy Team will manage a team and ensure the effective implementation of debt servicing strategies for auto loan products.
Key Responsibilities
Strategic Planning and Analysis:

• Conduct deep analysis of bounce rates for Business Banking loan products to identify trends and areas for improvement.
• Work with the BIU team to formulate Early Delinquency Management (EDM) logics and ensure sharper coverage of bounce rates.
• Analyze all bucketing stock efficiency to ensure the right intervention at the right time.
• Develop strategies for priority coverage for write-off field collections to maximize recovery.
• Identify which cases to move to the call center and which to move to the field based on velocity to connect and collect at an optimum cost and efficiency.
• Monitor product performance, cost, and efficiency to ensure alignment with business goals.

Operational Management:

• Roll out incentive schemes for channels based on stock position on the delinquents to motivate and drive performance.
• Conduct detailed portfolio cut analysis to provide insights to the product and risk team for shaping credit/risk policy.
• Ensure compliance with regulatory guidelines and internal policies to mitigate risks.
• Collaborate with cross-functional teams to align strategies with overall business objectives.
• Scale up contactless collection - not only in Bounce but also across buckets.
• Diagnose the portfolio specific to inventory correction of PNPA stock 1-90dpd and develop geography-specific strategies and interventions.
• Calibrate resourcing and conduct gap analysis to optimize resource allocation.
• Provide policy and process level feedbacks and status updates to senior management.

Team Management:

• Lead and mentor a team of strategy specialists, providing guidance and support to achieve team goals.
• Assign tasks, monitor progress, and evaluate team performance to ensure high productivity.
• Foster a collaborative and results-oriented team environment to drive innovation and efficiency.

Process Improvement:

• Continuously evaluate and enhance strategy processes and workflows to improve efficiency and effectiveness.
• Identify opportunities to implement industry best practices and emerging technologies to stay ahead of market trends.
• Develop and implement process improvement initiatives to streamline operations and reduce costs.

Data Analysis and Reporting:

• Collect, analyze, and interpret data to measure the effectiveness of strategies and interventions.
• Generate detailed reports on portfolio metrics, including bounce rates, recovery rates, and cost efficiency.
• Provide actionable insights and recommendations to senior management for decision-making.

Qualifications
Optimal qualification for success on the job is:

• Graduation/Post-Graduation from a recognized institute.
• 8+ years of relevant experience in strategy and product management.

Desired Qualifications:

• Knowledge and understanding of collections and market dynamics.
• Knowledge of regulatory guidelines and norms.
• Basic knowledge of legalities of collections.

Role Proficiencies:
For successful execution of the job, the candidate should possess the following:

• Proven experience in strategy and product management, preferably within the financial services industry.
• Strong analytical skills with proficiency in data analysis and interpretation.
• Excellent project management skills with the ability to prioritize and meet deadlines.
• Strong interpersonal and communication skills with the ability to collaborate effectively.
• Ability to manage complex & dynamic situations.
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
• Ability to handle pressure and meet deadlines

Skills:
Refer to the
About Company:
Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses