Job Description

Job Title: RPA Business Analyst
Req Id: 98144
City: Chennai
State/Province: Tamil Nadu
Posting Start Date: 10/13/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Role Purpose

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

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4+ years' experience as a Business Analyst or Process Owner in Finance and Accounting, Insurance, HR or ITO services, CX and MDM. Gathering requirements on RPA point of view and integration parameters Candidate with experience in Lucid chart, Draw.io would be preferred Any experience with Copilot would be an added advantage Strong experience in Due diligence and PDD preparation is required Should have experience in arriving at the ROI for potential RPA cases Strong process minded thinking, problem solvers/ solution oriented Experience in adapting to defined document templates and getting signoff from client on requirements. Thinkers and analysers - with the ability to engage with stakeholders to understand and respond to their needs in rapidly changing business environments. Engineering/RPA Background Required. Map the as-is state of the processes and assess them for automation and process improvement.

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Expertise in process mapping and identifying opportunities for transformation. Develop application-level understanding for the applications in scope for process automation. Great verbal and written communication Set, maintain and ensure adherence to automation good practices. Liaise with IT and business leaders to ensure that the serviced, supported and secure technical environment scales are in line with business demand. Lead various types of interviews, meetings or workshops with business unit subject matter experts to define and design process documentation. Ensuring the business needs are understood and delivered against each step of the delivery cycle to ensure the proposed RPA solution meets the business customers' need.

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Deliver

No.

Performance Parameter

Measure

1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.


2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

Competencies

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Client Centricity
Passion for Results
Execution Excellence
Collaborative Working
Learning Agility
Problem Solving & Decision Making
Effective communication
Mandatory Skills: Delivery(RPA) .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.