, the vital link between our customers and workshop operations. As the first point of contact, you will handle customer consultations, repair estimates, and job card creation, ensuring a seamless service experience. Your role includes scheduling appointments, coordinating repairs, and delivering vehicles with a detailed explanation of the work done.
Key Responsibilities:
Greet customers and understand their service requirements.
Prepare accurate cost and time estimates for vehicle repairs.
Coordinate with technicians, ensure parts availability, and monitor repair progress.
Manage invoicing and explain service details at vehicle delivery.
Build long-term relationships by advising customers on future service needs.
Who We're Looking For:
2+ years of experience in the automotive industry (two-wheeler experience preferred).
Strong technical knowledge with exceptional customer service skills.
Passionate about motorcycles.
Excellent organizational, time management, and problem-solving abilities.
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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