Job Description

The F&B Room Service Attendant is responsible for delivering patient meals to hospital rooms in a timely, professional, and hygienic manner. This role ensures patient satisfaction by following specific dietary requirements and maintaining excellent communication and service standards.

Key Responsibilities:

Meal Delivery

Deliver meals and beverages to patient rooms according to the meal schedule. Verify patient identity and ensure delivery matches prescribed dietary requirements. Assist patients with setting up meals, if needed.

Diet Compliance

Review meal tickets to ensure they comply with diet orders from the dietitian or clinical team. Communicate with nursing or dietetics staff regarding patient diet changes or concerns.

Customer Service

Interact with patients and families in a friendly, respectful, and compassionate manner. Respond promptly to patient requests or escalate to the appropriate team if needed. Handle patient feedback courteously and professionally.

Sanitation & Hygiene

Maintain cleanliness of meal carts and equipment. Adhere to food safety standards, hospital infection control procedures, and PPE protocols. Collect used trays and return them to the kitchen in a timely manner.

Documentation & Reporting

Record food delivery and pick-up times as required. Report any issues with food temperature, presentation, or delays to the supervisor.

Team Collaboration

Coordinate with kitchen staff for timely preparation and delivery of meals. Work with nursing, dietetics, and housekeeping teams for smooth operations.

Qualifications & Skills:

Education:

Diploma in Hospital Management

Experience:

1 year in food service, preferably in a healthcare or hospitality setting.

Skills:

Basic understanding of dietary restrictions and patient care. Strong customer service and communication skills. Time management and attention to detail. Ability to follow instructions and hospital protocols.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Night shift Rotational shift
Education:

Diploma (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person

Expected Start Date: 01/06/2025