Minimum 1-3 years in Reservations / Hospitality / Travel Industry
We are looking for an
experienced and dynamic Reservation Executive (Female)
to join our team. The ideal candidate must be confident, customer-focused, and capable of handling reservation operations smoothly. Fluency in
English, Hindi, Tamil, Malayalam
, and
Kannada
will be considered an added advantage.
Key Responsibilities
Actively promote and sell all
tie-up hotels and resorts
Generate revenue through direct sales, B2B, OTA, corporate clients, and travel partners.
Provide accurate information on room availability, pricing, and packages.
Manage bookings, cancellations, amendments, and special requests..
Ensure high standards of customer service and timely response to guest queries.
Upsell rooms, packages, and services to maximize revenue.
Handle complaint resolution professionally and promptly.
Required Skills & Qualifications
Minimum
1-3 years of experience
in a similar role.
Excellent communication skills in
English , Hindi
Tamil, Malayalam, and Kannada
is an added qualification
Strong interpersonal and customer-handling skills.
Knowledge of OTA platforms (Booking.com, Agoda, etc.) preferred.
Ability to multitask and work under pressure.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Flexible schedule
Health insurance
Life insurance
Paid time off
Provident Fund
Application Question(s):
How many years in experience Room Reservations?
How many years experience in Room sales
Work Location: In person
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