Job Description

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About Retail Lending:

The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank

About the Role:

Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction

Key Responsibilities

Ensure achievement of the Topline Business Targets by sourcing business through channel teams (ASL, DSA), building and nurturing relationships with the bank branches and by cross-selling other products

Conduct sales promotion activities through DSA and Sales Executives in open market and improve relationships through expos & events, various activities etc

Responsible for launching new products in market

Ensure key customer satisfaction through customer service of the highest quality

Handle all end to end activities related to the product i.e. from Login to Disbursement

Liaise with various departments within the system (Credit/Operations etc) to ensure smooth process flows

Responsible for acquisition of channel partners for sourcing products - Connectors, DSAs etc

Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients

Prevent/ minimize the fraudulent/risky proposals entry into the system

Provide timely feedback to central team for improvements in product features & processes

Conduct training for Sales executives and Direct Selling Agents (DSA) on selling/product

Create a performance oriented environment through effective team management, leading to high employee motivation and productivity

Qualifications:

Optimal qualification for success on the job is:

Graduation/ Post-Graduation from a recognized institute

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Good communication (both verbal and written) skill in both English and the local language

Excellent lead generation and conversion skill

Ability to handle pressure and meet deadlines

High sales orientation to meet the sales targets consistently

Ability to manage complex client situations

Ability to coach and mentor others

Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment7

About Company:

Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses