Job Description

:
RL - Mortgages -Sales Manager - Prime Mortgages- DSA About the Business Group:
The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India.
About the Role:
This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance.
Details of the Role:
Department Retail Lending Grade AM/DM/M
Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP
Location Pan India Reporting (Matrix)
Key Responsibilities:
Business Goals and Profitability

• Achieve home loan disbursement targets through assigned DSA partners.
• Drive daily productivity through regular engagement and support to DSAs.
• Create and convert the prospects for cross selling opportunities.

Sales and Channel Development

• Conduct onboarding, training, and motivation sessions for DSA sales staff.
• Monitor DSA leads and assist in file movement, eligibility checks, and query resolution.

Compliance and Risk Management

• Ensure adherence to sourcing quality, documentation norms, and process compliance.
• Track DSA behavior to avoid mis-selling or documentation lapses.

Customer Experience

• Ensure prompt customer service and quick turnaround on queries raised by DSA leads.
• Coordinate between DSAs and internal teams for smooth processing.

Digital Adoption and Innovation

• Drive usage of digital tools among DSA partners for efficient lead flow and tracking.

Qualifications:

• Graduation/post-graduation from a recognized institute
• 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP

Role Proficiencies:

• Strong sales orientation
• Proficiency in managing complex client relationships, diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing large, geographically spread team; coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills

About Axis
Incorporated in 1994, Axis Bank is one of India's most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.
The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Skills:
Refer to the
About Company:
Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses