Job Description

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RL - Mortgages -Sales Manager - ASHA Home Loan - Branch
About the Business Group:
The Mortgages department is a part of the Retail Lending business of the bank and offers Asha Home Loans to all segments including affordable segment of customers Pan India.
About the Role:
This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business.
Details of the Role:
Department Retail Lending Grade AM/DM/M
Sub-Department Retail Lending- ASHA Home Loan - Branch Reporting (Business) M/SM/AVP
Location Pan India Reporting (Matrix)
Key Responsibilities:
Business Goals and Profitability

• Meet assigned disbursement targets by sourcing Asha home loan business through designated branches.
• Ensure daily follow-up and engagement with branch staff to generate quality leads.
• Create and convert the prospects for cross selling opportunities.

Sales and Channel Development

• Support branch teams with product knowledge, sales pitches, and application processing.
• Conduct regular visits and huddles with branch staff to improve lead conversion.

Compliance and Risk Management

• Ensure accurate documentation and eligibility checks as per process guidelines.
• Adhere to internal and regulatory compliance requirements.

Customer Experience

• Engage with customers referred by branches to ensure prompt service and resolution.
• Facilitate smooth onboarding and address queries during the application process.

Digital Adoption and Innovation

• Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion.

Qualifications:

• Graduation/post-graduation from a recognized institute
• 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans).

Role Proficiencies:

• Strong sales orientation
• Proficiency in managing complex client relationships, diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing large, geographically spread team; coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills

Skills:
Refer to the
About Company:
Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses