Job Description

IFFCO Kisan Finance Limited





About Company: IFFCO Kisan Finance Limited (IKFL) is a fast-growing NBFC

promoted by IFFCO, one of India's largest and most trusted farmers'

cooperatives. The company focuses on providing financial solutions to rural and

semi-urban customers through products like tractor loans, agri-equipment

loans, used commercial vehicle loans, and MSME loans. With a strong presence

across multiple states, IKFL aims to deliver transparent, customer-friendly, and

digitally enabled lending services.


Roles And Responsibilities:

Fraud Identification & Control (Pre and post approval) Verify loan documents through empaneled agencies to curtail fraud at

entry level.

Ensure sampling effectiveness in order to control application fraud. Ensure background / profile checks on profile of customer / various

agencies through market intelligence/feedback.

Handle fraud detection and investigation by empaneling good

agencies with the relevant experience and expertise to handle such

cases, ensuring proper SLA's with the agencies.

Prepare a corrective action plan based on the intensity of fraud

penalizing the customer / channel/ associate involved in committing

the fraud.

Ensure corrective action and set policies to act as deterrents

recovering the loss to the organization.

Logically conclude cases with modus operandi & highlight the gaps

proposing corrective measures & feedback to business team.

Fraud Prevention & Control (On going basis - post approval). Ensure

pre appointment reference and profile checks are conducted on all

staff and executives.

Follow up of reports as per specified TAT from the vendors. Ensure location wise & RCU agency audits as per SOP

including cross verifications & cross location audits.

Oversee regular audits at the agencies

(Sales/Processing/Verification/Valuation) to check if

the processes laid down are followed conducting

random cross checks on reports submitted by the

verification agencies for authenticity of information

submitted Other Initiatives

Ensure agency payouts & other related RCU costs are

kept within budgeted provisions

Ensure standardized RCU processes are followed across

various locations in terms of basic sampling and

reporting thereof.

Work closely with the internal team/external

regulatory bodies to execute appropriate action against

fraudulent individuals and bring to the conclusion.

Conduct field visits as per requirement Agency management and reporting in TAT



Tactical
Oversee random asset verifications to check third party

usage and model mismatch at delivery.

Oversee random checks on sourcing channels to

identify freelancer's involvement, banned channels

involvement, etc.

Ensure new initiatives are taken to curb fraud losses

across the organization.

Regular engagement with all the stakeholders to

identify and capture market negative profiles in

system.

Supervisory


Responsible for providing Fraud risk training to

subordinates.

Investigations referred and self-identified. Responsible for interacting with different departments

on various RCU trainings.



Person Profile Educational

Qualification

MBA/PGDM.

Experience o 3-12 yrs experience in RCU division.

Preference will be given to Banking & NBFC industry

candidates

Specific Skills o A High Level of Professionalism.

A Passion for Building and Growing Relationships The Ability to Gather Feedback and Provide Innovative

Insight

Highly Ethical Decision Making Skills Goal orientated Operates in a fast-paced office environment Willing to put in overtime if need be Ability to motivate and self-motivate Highly responsible and dedicated * Recruitment and training skills