Job Description

what is CRED?

CRED is an exclusive community for India's most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.

here's a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.

what will you do?

+ coordinate end-to-end campaign execution: work with copywriters, designers, and product teams to ensure campaign elements are delivered on time + campaign setup & go-live management: manage and monitor all BAU and seasonal campaign executions across outbound channels (Push, WhatsApp, Email) and in-app touchpoints
+ SOP & checklist ownership: create and maintain SOPs and go-live checklists, and ensure process adherence for campaign deployment
+ track deliverables & escalate delays: proactively follow up on blockers or delays, and seek efficient resolution
+ post-campaign hygiene & audit checks: coordinate with analytics and marketing teams to ensure campaign tracking is implemented correctly
+ mixpanel and data tracking for growth campaigns

you should apply if you

+ 1 to 2 years of experience in operations, project coordination, or campaign execution roles + strong communication and follow-up skills and ability to manage multiple stakeholders
+ process-oriented mindset with attention to detail
+ familiarity with marketing channels like push, whatsapp, email is a plus (not mandatory)
+ ability to work with tight deadlines and maintain clear documentation
+ basic understanding of tools like excel, jira, and SQL