Job Description

Hiring: Retention Marketing Manager with 3-6 years of experience - Gurgaon (Onsite | 5 Days Working).

Must be currently working with a D2C startup only- Only Female candidates

Note:

Looking for immediate Joiners.

Please read the job description carefully before applying to ensure you meet all the mandatory criteria.

Note:

To facilitate a smooth hiring process, please ensure that your current CTC is aligned with the budget we have set for this role.

Salary:

?12-14 LPA

Location:

The candidate

must be currently based in Delhi/NCR

only.

Age Criteria:

Candidate should NOT be above 30 years

Mandatory Criteria:

1.

Must be currently working experience in a D2C startup only.

2.

Must have 3-6 years of experience only

in retention, lifecycle, or CRM marketing.

3.

Must have hands-on experience executing CRM campaigns

across Email, WhatsApp, SMS, and Push Notifications.
4.

Must have built and optimized customer journeys, cohorts, and segmentation

within a CRM or marketing automation platform.
5.

Must be available for a face-to-face (in-person) interview.

Role Overview:

We are looking for a

Retention Marketing professional

who will own the customer lifecycle post-acquisition. The role focuses on improving

repeat purchase rate, customer lifetime value (LTV), and reducing churn

through data-driven retention strategies across multiple owned channels.

Key Responsibilities:

Own end-to-end

retention and lifecycle marketing

for D2C / e-commerce customers Design and execute

email, WhatsApp, SMS, push notification

campaigns Build and optimize

customer journeys, cohorts, and segmentation

Improve

repeat rate, LTV, frequency, and retention KPIs

Plan and execute

loyalty programs, referrals, and win-back campaigns

Collaborate with performance, product, and tech teams for funnel optimization Analyze customer behavior and run

A/B tests

for messaging, offers, and timing Own CRM dashboards and reporting on retention metrics
Job Types: Full-time, Permanent

Pay: ?1,200,000.00 - ?1,500,000.00 per year

Application Question(s):

Do you have experience in D2C company? Do you have 3-6 years of experience only in retention, lifecycle, or CRM marketing? Do you have hands-on experience executing CRM campaigns across Email, WhatsApp, SMS, and Push Notifications? Do you have experience in building and optimizing customer journeys, cohorts, and segmentation within a CRM or marketing automation platform? Are you from Delhi/NCR?
Work Location: In person