Job Description

:

About Retail Transaction Services:

The Central Liability Hub team is a central unit of the bank responsible for carrying out post account maintenance activities like Account closure, scheme change, address change, DD cancellation/reissuance, salary processing, etc. The unit carries out operations through two locations viz; Mumbai and Hyderabad

About the Role:

The Central Liabilities Hub team is responsible for processing of customer request received from branches, alternate channel and different support units. They are also responsible for carrying out scrutiny of documents/customer request, capturing of key customer details in various systems of the Bank and authorization of customer details in various systems of the Bank. The team is expected to keep themselves updated with regulatory guidelines and compliance policy of the Bank

Key Responsibilities:

• Responsible for processing of customer request within TAT.
• Ensure error free processing of customer requests
• Co-ordination and follow-up with stake-holders for adherence to TAT
• Ensure 100% productivity on the activities assigned on daily basis
• Identification of process gaps & improvement of processes via ideations

Qualifications:

Optimal qualification for success on the job is:

• Graduate/ MBA preferred from a recognized institute
• Additional Certificate course related to Banking sector

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

• Knowledge of Retail loan products and services
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
• Ability to handle pressure and meet deadlines

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Skills:

Refer to the

About Company:

Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses

Axis Bank