Job Description

A retail trainer develops and delivers training programs for retail staff, focusing on enhancing their skills and knowledge in areas like product knowledge, sales techniques, and customer service. They also ensure employees are well-equipped to meet company standards and provide exceptional customer experiences. Here's a more detailed look at their responsibilities:Developing and delivering training programs:This includes creating training materials, presentations, and interactive activities, as well as leading training sessions and providing coaching. Ensuring employee knowledge:Retail trainers help staff understand products, services, and company policies, ensuring they can effectively assist customers. Improving customer service:They train employees on how to deliver excellent customer service, resolve issues, and create positive shopping experiences. Enhancing sales performance:They teach sales techniques, such as upselling, cross-selling, and closing sales, to improve employee sales effectiveness. Assessing and providing feedback:Retail trainers evaluate employee performance, identify areas for improvement, and provide ongoing support and coaching. Keeping up with industry changes:They stay informed about the latest trends and technologies in retail and adapt training programs accordingly.

Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

Health insurance Life insurance
Language:

English (Preferred)
Work Location: In person