Job Description

Job Title:

Assistant Store Manager - Retail

Location:

DLF Cyber City, DLF Phase 2, Sector 24, Gurugram.

Experience Required:

Minimum 2 Years (Retail Industry)

Salary Package:

?3.20 LPA (In-hand)

Contact:

[Add contact details if needed]

Role Brief:

We are seeking a dedicated and experienced

Assistant Store Manager

to oversee daily operations and ensure an exceptional guest experience at our retail outlet. The ideal candidate will be a hands-on leader with a strong background in retail customer service, team collaboration, and store operations. The role involves supporting the Store Manager in supervising the team, enhancing customer satisfaction, managing inventory, and ensuring smooth in-store functioning.

Key Responsibilities:

Guest Experience:

Greet and welcome guests warmly upon arrival. Assist customers in product selection, provide product information, and resolve queries. Ensure high levels of guest satisfaction through excellent service and personalized attention. Handle guest grievances professionally and ensure timely resolution.

Sales & Product Knowledge:

Promote upselling and cross-selling based on guest needs. Maintain in-depth knowledge of products, offers, and ongoing promotions. Drive in-store sales to meet and exceed targets.

Store Operations & SOP Compliance:

Ensure adherence to all company Standard Operating Procedures (SOPs). Maintain outlet cleanliness and visual merchandising standards at all times. Handle billing and POS system operations accurately.

Inventory & Reporting:

Monitor stock levels and manage daily inventory activities. Coordinate with back-end teams for stock replenishment and reporting.

Team Collaboration:

Work closely with team members to ensure smooth store operations. Motivate and guide the team toward achieving sales and service goals.

Candidate Profile:

Minimum

3 years of experience

in a

retail customer-facing

or

supervisory role

. Excellent communication and interpersonal skills. Strong problem-solving ability and guest-first approach. Self-motivated, result-oriented, and eager to grow professionally. Well-groomed and presentable at all times. A team player with leadership potential.

Required Documents:

Police Clearance Certificate / NOC Letter / Passport (any one mandatory)

Compensation & Benefits:

Salary:

?3.20 LPA (In-hand) PF, ESIC & other statutory benefits as applicable Growth opportunities within the organization Training and performance-based incentives

Pragati: 8657440083

Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?26,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

Retail store: 3 years (Required) Inventory management: 3 years (Required) Retail sales: 3 years (Required)
Location:

Gurgaon, Haryana (Required)
Work Location: In person