Supervise and manage the day-to-day operations of the store.
Ensure the store is well-maintained, clean, and visually appealing at all times.
Oversee billing, cash handling, stock display, and inventory control.
Implement standard operating procedures (SOPs) for smooth store functioning.
2. Sales & Customer Service
Achieve monthly and quarterly sales targets.
Ensure excellent customer service and handle customer queries or complaints professionally.
Build strong relationships with institutional clients, schools, and corporate customers for bulk uniform orders.
Promote new collections, offers, and company branding within the store.
3. Team Management
Recruit, train, and supervise store staff including sales executives and cashiers.
Motivate the team to achieve individual and team goals.
Conduct regular performance evaluations and provide constructive feedback.
Prepare staff duty rosters and manage attendance.
4. Inventory & Merchandising
Maintain accurate stock levels and ensure timely replenishment of fast-moving items.
Coordinate with the warehouse and production units for inventory requirements.
Ensure proper display and tagging of uniforms, accessories, and other products.
Conduct monthly stock audits and report variances.
5. Reporting & Coordination
Prepare daily, weekly, and monthly sales and inventory reports.
Coordinate with accounts and HR for billing, petty cash, and staff-related matters.
Provide feedback to management on product demand, customer preferences, and market trends.
Skills & Qualifications:
Bachelor's degree in Retail Management, Business Administration, or related field.
3-6 years of experience in retail store management (experience in garment/uniform sector preferred).
Strong communication and interpersonal skills.
Proficient in POS systems, MS Office, and basic inventory management software.
Excellent leadership, organizational, and problem-solving abilities.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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