4-6 years in premium/luxury retail (Team Handling Mandatory)
About the Role
We are looking for a dynamic and customer-focused
Store Manager
to lead our Kimirica store at
Phoenix Mall, Indore
. This role demands a strong focus on
customer experience
,
store operations
, and
team leadership
in a premium retail environment.
Key Responsibilities
Ensure smooth day-to-day operations of the store
Drive sales through team motivation, upselling, and exceptional customer service
Maintain store visual standards and hygiene in line with the brand guidelines
Train, manage, and evaluate the store team to ensure performance and product knowledge
Track KPIs - footfall, conversion rate, average billing, and stock movements
Manage inventory, stock replenishment, and coordination with HO
Handle customer queries, feedback, and escalations with professionalism
Prepare daily, weekly, and monthly reports for internal review
What We're Looking For
Minimum 4 years of experience in luxury or premium retail (beauty/fashion/lifestyle preferred)
Strong communication and team management skills
Proven track record of meeting store targets and delivering customer delight
Comfortable working in a fast-paced, customer-facing environment
Basic knowledge of POS systems, stock keeping, and store reporting
Why Kimirica?
Work with India's leading luxury personal care brand
Engaging brand culture, growth opportunities, and training support
Competitive salary + performance-based incentives
Job Types: Full-time, Permanent
Pay: Up to ?40,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Provident Fund
Schedule:
Day shift
Weekend availability
Supplemental Pay:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Required)
Location:
Indore, Madhya Pradesh (Required)
Work Location: In person
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