Job Description

Position:

Store Manager

Location:

Bangalore/ Khammanahalli

Reporting To:

Founder

Role Overview

The Store Manager will be responsible for the overall operations, sales performance, and customer experience of the store. This role requires a leader who can manage daily store activities, drive revenue growth, ensure operational excellence, and build a motivated team aligned with the brand's values.

Key Responsibilities

1. Sales & Business Performance

Achieve sales targets, KPIs, and profitability goals. Analyze sales reports and identify opportunities to maximize revenue. Develop and implement local store marketing & promotional activities.

2. Customer Experience

Ensure excellent customer service standards are maintained at all times. Handle escalations and resolve customer queries effectively. Build strong relationships with repeat and loyal customers.

3. Store Operations

Oversee day-to-day store operations including opening, closing, and security. Manage stock levels, replenishments, and coordinate with warehouse/suppliers. Ensure proper visual merchandising and adherence to brand guidelines. Maintain hygiene, safety, and compliance standards within the store.

4. Team Leadership & Training

Recruit, train, and supervise store staff. Assign targets, monitor performance, and conduct regular reviews. Motivate the team to deliver high productivity and great customer experience. Foster a positive, disciplined, and team-oriented culture.

5. Reporting & Administration

Prepare daily/weekly/monthly sales and performance reports. Manage store budgets, expenses, and cash flow. Ensure compliance with company policies and processes.

Key Skills & Competencies

Strong leadership and people management skills. Excellent communication and interpersonal skills. Customer-centric approach with problem-solving abilities. Knowledge of retail operations, inventory management, and merchandising. Ability to analyze sales data and make strategic decisions. Proficiency in MS Office / POS systems.

Qualifications & Experience

Graduate (Preferred: Degree/Diploma in Retail Management, Business, or related field). 4-8 years of retail experience . Experience in

apparel / fashion / lifestyle retail

is highly desirable.

What We Offer

Competitive salary with incentives based on performance. Opportunity to grow with a fast-scaling brand.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person