Devasya is a premium Indian womenswear brand known for elegant craftsmanship, contemporary ethnic designs, and stores located in Delhi's prime shopping destinations. We are looking for a dynamic, presentable, and customer-focused Store Manager to lead our retail operations and elevate the in-store experience.
Key Responsibilities
Store Operations & Management
Oversee day-to-day store operations to ensure smooth functioning.
Maintain excellent visual merchandising standards aligned with the brand aesthetic.
Ensure inventory accuracy, stock replenishment, and timely coordination with the production/warehouse teams.
Handle billing, cash management, and daily reports.
Customer Experience
Greet and assist customers with styling, product knowledge, and personalised shopping guidance.
Maintain strong relationships with clients, ensuring a warm and premium shopping experience.
Address customer queries, feedback, and complaints with professionalism.
Sales & Performance
Achieve monthly sales targets and work with the team to maximise conversions.
Track and analyse store performance, footfall, and product trends.
Suggest improvements to enhance sales and customer engagement.
Team Leadership
Recruit, train, and manage store staff.
Create weekly schedules and ensure optimum staffing.
Motivate the team to maintain high standards of service and store discipline.
Brand Representation
Ensure the store reflects the brand ethos, decor, and visual language.
Maintain product displays, trial room hygiene, ambience, and overall store upkeep.
Represent Devasya professionally at all times.
Requirements
Female candidates preferred.
Minimum 7-10 years of experience in retail (fashion/ethnic wear preferred).
Strong communication skills and a polished, presentable demeanor.
Customer-oriented, confident, and good at problem-solving.
Basic computer knowledge (billing systems, Excel, POS).
Ability to work on weekends, festivals, and busy retail days.
Aesthetic sense and interest in fashion styling is an added advantage.
Salary
Competitive salary based on experience (can include incentives based on performance).
Job Type: Full-time
Pay: ₹60,000.00 - ₹100,000.00 per month
Work Location: In person
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