Job Description

Position Name:

Retail Store In-charge

Experience :

4

-9 Years

Locations : Nashik

Position Overview:

A

Retail Store Incharge

(also known as a Store Manager, Retail Manager, or Shop Supervisor) is responsible for overseeing the day-to-day operations of a retail store. Their role involves managing store staff, ensuring excellent customer service, and achieving sales targets. Here's a detailed job profile for a Retail Store Incharge.

Key Responsibilities

1)

Daily Billing & Cash Management

:Oversee the daily billing process, ensuring all transactions are accurately recorded in the system. Verify cash and card payments, ensuring the correct change is provided and that there are no discrepancies in cash handling. Ensure that all sales transactions are properly invoiced, including GST calculations and applicable discounts. Maintain a clear and accurate cash register report at the end of the day.

2) Material Inward/Outward (Inventory Management)

:Manage the inward and outward movement of materials and goods, ensuring accurate records are maintained. Perform regular checks on the stock received (material inward) and compare it with purchase orders. Ensure proper storage and handling of inventory to prevent damage or loss. Record all materials sent out of the store (material outward), ensuring correct stock levels are maintained and that the movement of goods is tracked. Perform regular stock audits to avoid discrepancies and ensure that stock levels match the system records.

3) Staff Supervision & Training

:Supervise and guide staff to ensure they are following proper billing and inventory procedures. Provide training on GST compliance, billing software, and sales reporting to new and existing staff. Ensure staff adheres to company policies regarding billing, discounts, returns, and stock management.

4) Customer Service

:Handle any escalated customer complaints or billing issues, ensuring a satisfactory resolution. Ensure that the billing staff are providing excellent service and guiding customers appropriately during checkout. Promote loyalty programs, special offers, or discounts at the time of billing to enhance customer satisfaction and sales.

5) Daily Operational Management

:Ensure the store is operationally efficient, maintaining a clean and organized environment. Supervise store opening and closing procedures, ensuring all security and operational checks are completed. Oversee product displays and store layout to maximize sales and customer flow.

6) GST Billing & Compliance

:Ensure all sales and purchases comply with Goods and Services Tax (GST) regulations. Generate GST-compliant invoices for customers, ensuring all details (like GSTIN, HSN codes, tax rates) are accurate. Maintain records of GST transactions and ensure that they are ready for GST filing. Coordinate with accountants for monthly and quarterly GST filings and resolve any discrepancies.

7) Sales Report Preparation

:Prepare daily, weekly, and monthly sales reports, analyzing performance against sales targets. Track sales by product category, employee, or shift, and identify areas for improvement or growth. Present sales data to senior management and recommend strategies to improve performance. Monitor sales trends and consumer behavior to forecast future sales and inventory requirements.

8) Purchase Report & Stock Management

:Monitor stock levels regularly and prepare purchase reports to ensure the store remains well-stocked. Maintain purchase records, including suppliers, purchase prices, and delivery timelines. Coordinate with suppliers for timely delivery of goods and ensure that purchases align with sales trends and customer demand. Report any discrepancies in deliveries, such as incorrect items or damaged goods, and coordinate returns or replacements.

9) Reporting & Documentation

:Submit daily, weekly, and monthly reports, including sales, stock, purchase, and GST-related reports to senior management. Maintain proper documentation for all sales transactions, purchases, and material movement. Ensure the accuracy of all records for auditing purposes and compliance with company policies.

10) Compliance and Security

:Ensure that all billing and inventory management procedures comply with relevant legal, regulatory, and company requirements. Monitor store security measures to prevent theft or damage of inventory, including cash and stock.

Qualifications:

Education:

Any Graduate, PG, MBA.

Experience: 4 Years

Accuracy in billing, stock management, and report preparation.

Customer Service Skills

: Ability to handle customer complaints and ensure a positive shopping experience

Inventory Management

: Strong understanding of stock management, including inward and outward material flow.

Proficiency in Accounting Software

: Knowledge of retail management and accounting software, especially for GST billing and inventory management

How to Apply:

Submit your CV: mailto:jobs@malpani.com