Job Description

Job Summary:

Retail Executive:

ICP (Ideal Candidates Profile)

Position: - Retail Sales Executive

Role: - Retail Store Executive acts as a single point of contact for Cluster manager, Operations and other departments for things related to Express retail counter under him.

Education: - Graduates, BBA, MBA Fresher, If Experience candidates than from Retail and Logistic industry.

Language Proficiency: - Good oral & written communication skills in English, Hindi & Local language.

Computer Knowledge: - Should have a basic knowledge of MS office and operating system.

Other Expectation: -

Self-starter, Ethical, Responsible, Honest & work under pressure. Good past track record.

Working Hours: - Two Shifts

9:00 AM to 5:00 PM & 01:00 PM to 09:00 PM

Working days Monday to Saturday.

Age limit: up to 30 years.

Experience: experience in a similar line of business is good but freshers can also apply.

Candidates Characteristics: -

Self-motivated

Hardworking

Dedicated

Target Oriented

Honest

Learning Appetite

Career Path: - If performing Candidates can go up the ladder within organization. Many such examples are there where candidates have joined from retail store role, now working on bigger role in DHL.

Key Responsibilities: -

Responsible for Day-to-Day business generation at the store.

Handling walks in customers and their bookings as well as client queries.

Responsible for Selling Client products and services to the walk-in customers as per their requirements.

Managing UPSELLING and CROSSSELLING of the products - Value Added Services

Responsible for following daily basic activities at stores like Tele calling for Lead generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.

Responsible for in store Promotions of the Products and services as well as Seasonal Schemes

Managing Data collection for the promotions

Responsible for execution of promotional activities successfully along with data collection.

Responsible for shipment inspection, booking, AWB Generation, Cash collection, and other back-end activities to process the shipments smoothly.

Responsible for addressing customer queries and providing solutions through regular contacts with CS, OPS, Supervisor, CMR etc.

Responsible for New Business generation through follow-up of old customer from database.

Achievement of Targets is given to the store every month. Delivering expected growth in all parameters.

Responsible for all other day to day activities happening at the store like Preparing daily reports etc.

Shipments Packing activity.

Job Type: Full-time

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Health insurance Paid time off Provident Fund
Schedule:

Day shift
Work Location: In person