BharatCares (SMEC Trust), the social impact arm of the CSRBOX Group, stands tall amongst the Top 50 Social Impact Organizations in India. Specifically established and curated for program delivery, BharatCares' commitment revolves around the principles of innovation, technology, and scalability, aiming to address societal challenges comprehensively.
Functioning as a social solution bridge, BharatCares facilitates collaboration among communities, innovators, funders, and government to implement the best impact solution for the last mile. Our flagship initiatives focus on improving education, employability, rural and healthcare infrastructure, entrepreneurship, environmental sustainability, and road safety.
For more information, visit:
www.bharatcares.org
Curious about what Life @ CSRBOX / BharatCares looks like? Explore:
https://csrbox.org/Life-at-CSRBOX/
About the Position
We are seeking a dynamic and passionate
Retail Sales Trainer
to lead training sessions under our skill development programs in the Retail Sales domain. The role involves developing and delivering engaging training modules, mentoring students, and preparing them for successful careers in the retail sector. The trainer will play a key role in bridging the skill gap and ensuring high-quality learning outcomes.
Duration
: 4 Months
Responsibilities
Deliver interactive training sessions on
Retail Sales, Customer Handling, Store Operations, and Soft Skills
.
Design and implement lesson plans, role plays, and practical demonstrations tailored to the needs of the trainees.
Conduct
mock interviews, group discussions, and assessment tests
to enhance employability.
Support candidates in developing sales techniques, communication, and problem-solving skills.
Track student attendance, performance, and progress throughout the training program.
Collaborate with the project team to align training with employer requirements and placement opportunities.
Maintain training records, prepare reports, and share feedback with project managers.
Facilitate exposure visits or industry interactions to give trainees practical insights into retail operations.
Mandatory Qualification and Experience:
Graduate in
Business Administration, Commerce, Retail Management, or relevant stream
.
2-4 years of training experience
in retail sales, customer service, or related fields.
Prior experience in
Skill Development/NSDC/CSR skilling programs
preferred.
Strong communication, facilitation, and presentation skills.
Ability to motivate and mentor youth from diverse backgrounds.
Proficiency in MS Office/Google Sheets for training and reporting purposes.
Knowledge of the local language is essential.