Job Description

Job Requirements

Job Title:

Retail Sales Officer - Jewellery Division

Location:

Lucknow

Experience Required:

2 to 7 years

Qualification:

Graduation is mandatory

/ Responsibilities:

Greet and assist customers in a professional and courteous manner in the jewellery showroom Demonstrate deep product knowledge of gold, diamond, platinum, and other jewellery collections Understand customer preferences and offer suitable products to maximize sales conversions Achieve individual and store sales targets on a daily/monthly basis Handle billing, packaging, and after-sales service effectively Maintain up-to-date knowledge of market trends, promotions, offers, and competitors Ensure proper display of products, stock replenishment, and cleanliness of counters Build long-term customer relationships through effective follow-ups and personalized service Support visual merchandising and in-store branding initiatives Collaborate with team members to achieve store objectives and maintain high customer satisfaction Handle customer queries, complaints, and returns with a solution-oriented approach Maintain records of sales, customer feedback, and daily footfall for reporting

Required Skills:

Strong communication and interpersonal skills Proven sales background in premium or luxury retail (preferably jewellery) Customer-centric approach and high service orientation Knowledge of jewellery types, purity, pricing, and certification Basic computer skills (billing software, MS Excel, etc.) Ability to work in a target-driven environment Fluency in English and regional language (as applicable)

Preferred Background:

Candidates from reputed jewellery retail brands preferred Experience handling high-value sales and walk-in customers * Team player with a pleasing personality and grooming