Job Description

A Jewelry Retail Sales Associate is responsible for assisting customers in selecting and purchasing jewelry, providing excellent customer service, and maintaining the sales environment. This role involves understanding customer needs, demonstrating products, processing transactions, and staying informed about jewelry trends and product knowledge. Responsibilities:

Customer Engagement:

Greeting customers, understanding their needs and preferences, and providing information about jewelry pieces.

Product Knowledge:

Staying up-to-date on jewelry trends, product details, and pricing to effectively assist customers.

Sales Transactions:

Managing sales transactions, including processing payments, issuing receipts, and handling returns.

Showroom Maintenance:

Ensuring the showroom is clean, organized, and visually appealing, and that displays are attractive and well-maintained.

Customer Relationship Management:

Building and maintaining strong customer relationships, addressing inquiries, and resolving issues.

Inventory Management:

Assisting with inventory control, stocking, and ensuring accurate product information.

Sales Targets:

Achieving individual and team sales targets.
Skills and Qualifications:

Sales Skills:

Strong sales and negotiation skills, with experience in retail sales, particularly in the luxury or jewelry sector.

Customer Service:

Excellent customer service and interpersonal skills, with the ability to build rapport and provide personalized service.

Communication Skills:

Effective verbal and written communication skills.

Product Knowledge:

In-depth knowledge of jewelry, gemstones, and current trends.

Attention to Detail:

Keen eye for detail, accuracy in transactions, and presentation skills.

Problem-Solving:

Ability to address customer issues and resolve problems effectively.

Teamwork:

Ability to work effectively as part of a team.

Integrity and Trustworthiness:

Maintaining a high level of integrity and professionalism.

Flexibility:

Ability to work flexible hours, including weekends and holidays.
Job Type: Full-time

Pay: ?35,000.00 - ?40,000.00 per month

Language:

English (Required)
Shift availability:

Day Shift (Required)
Work Location: In person