Retail Sales Head

Year    KA, IN, India

Job Description

Key Responsibilities:

Sales Strategy & Planning:

? Develop comprehensive sales strategies to drive revenue growth across online and offline channels.

? Analyze sales data and customer feedback to refine sales tactics and adjust to market demands.

? Monitor and optimize sales targets, budgets, and KPIs, ensuring alignment with overall business goals.

? Lead the monthly sales planning process, coordinating with marketing and merchandising teams to execute strategies effectively

Customer Acquisition & CRM:

? Implement strategies to attract and retain high-value customers through targeted marketing campaigns and loyalty programs.

? Leverage CRM tools to segment and personalize customer outreach, driving repeat purchases and customer satisfaction.

? Analyze customer acquisition costs (CAC) and lifetime value (LTV), optimizing marketing spend across channels.

Store Operations Management:

? Oversee daily operations of physical retail stores, ensuring consistent execution of brand standards.

? Manage inventory levels, stock rotation, and visual merchandising to enhance the in-store experience.

? Implement training programs to equip sales staff with product knowledge and effective sales techniques.

? Monitor in-store performance, identifying areas for operational improvement.

E-commerce & Digital Sales:

? Develop and implement strategies to maximize online sales performance, including targeted email marketing, social media campaigns, and paid digital ads.

? Collaborate with web developers to optimize the online store's user experience, reducing friction and boosting conversion rates.

? Utilize analytics tools to track website performance, analyze customer behavior, and refine digital marketing tactics.

? Expand to select marketplaces and optimise for business growth, managing a high standard of customer experience and fulfilment protocols.

Brand Collaboration & Partnerships:

? Identify strategic partnerships to expand the brand's reach and drive incremental sales.

? Negotiate terms with influencers, affiliate partners, and other brands to create mutually beneficial collaborations.

? Coordinate cross-promotional campaigns, leveraging the store's product assortment to align with partner brands.

Analytics & Reporting:

? Monitor and report on key sales metrics, including revenue, profit margins, conversion rates, and customer acquisition costs.

? Use data insights to inform strategic decision-making, adjusting plans to address emerging market trends and customer preferences.

? Prepare monthly and quarterly reports for senior management, presenting actionable insights and recommendations. Qualifications: We're looking for people who on paper, have:

? A Bachelor's degree, MBA preferred.

? 7+ years of experience in a related field with at least 2 years of omni channel experience

Job Types: Full-time, Permanent

Pay: ₹80,000.00 - ₹150,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Work Location: In person

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Job Detail

  • Job Id
    JD3794117
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year