Key Responsibilities:
Sales Strategy & Planning:
? Develop comprehensive sales strategies to drive revenue growth across online and offline channels.
? Analyze sales data and customer feedback to refine sales tactics and adjust to market demands.
? Monitor and optimize sales targets, budgets, and KPIs, ensuring alignment with overall business goals.
? Lead the monthly sales planning process, coordinating with marketing and merchandising teams to execute strategies effectively
Customer Acquisition & CRM:
? Implement strategies to attract and retain high-value customers through targeted marketing campaigns and loyalty programs.
? Leverage CRM tools to segment and personalize customer outreach, driving repeat purchases and customer satisfaction.
? Analyze customer acquisition costs (CAC) and lifetime value (LTV), optimizing marketing spend across channels.
Store Operations Management:
? Oversee daily operations of physical retail stores, ensuring consistent execution of brand standards.
? Manage inventory levels, stock rotation, and visual merchandising to enhance the in-store experience.
? Implement training programs to equip sales staff with product knowledge and effective sales techniques.
? Monitor in-store performance, identifying areas for operational improvement.
E-commerce & Digital Sales:
? Develop and implement strategies to maximize online sales performance, including targeted email marketing, social media campaigns, and paid digital ads.
? Collaborate with web developers to optimize the online store's user experience, reducing friction and boosting conversion rates.
? Utilize analytics tools to track website performance, analyze customer behavior, and refine digital marketing tactics.
? Expand to select marketplaces and optimise for business growth, managing a high standard of customer experience and fulfilment protocols.
Brand Collaboration & Partnerships:
? Identify strategic partnerships to expand the brand's reach and drive incremental sales.
? Negotiate terms with influencers, affiliate partners, and other brands to create mutually beneficial collaborations.
? Coordinate cross-promotional campaigns, leveraging the store's product assortment to align with partner brands.
Analytics & Reporting:
? Monitor and report on key sales metrics, including revenue, profit margins, conversion rates, and customer acquisition costs.
? Use data insights to inform strategic decision-making, adjusting plans to address emerging market trends and customer preferences.
? Prepare monthly and quarterly reports for senior management, presenting actionable insights and recommendations. Qualifications: We're looking for people who on paper, have:
? A Bachelor's degree, MBA preferred.
? 7+ years of experience in a related field with at least 2 years of omni channel experience
Job Types: Full-time, Permanent
Pay: ₹80,000.00 - ₹150,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Work Location: In person
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