Job Description

Key Responsibilities:

Sales Strategy & Planning:


Develop comprehensive sales strategies to drive revenue growth across online and offline channels.


Analyze sales data and customer feedback to refine sales tactics and adjust to market demands.


Monitor and optimize sales targets, budgets, and KPIs, ensuring alignment with overall business goals.


Lead the monthly sales planning process, coordinating with marketing and merchandising teams to execute strategies effectively

Customer Acquisition & CRM:


Implement strategies to attract and retain high-value customers through targeted marketing campaigns and loyalty programs.


Leverage CRM tools to segment and personalize customer outreach, driving repeat purchases and customer satisfaction.


Analyze customer acquisition costs (CAC) and lifetime value (LTV), optimizing marketing spend across channels.

Store Operations Management:


Oversee daily operations of physical retail stores, ensuring consistent execution of brand standards.


Manage inventory levels, stock rotation, and visual merchandising to enhance the in-store experience.


Implement training programs to equip sales staff with product knowledge and effective sales techniques.


Monitor in-store performance, identifying areas for operational improvement.

E-commerce & Digital Sales:


Develop and implement strategies to maximize online sales performance, including targeted email marketing, social media campaigns, and paid digital ads.


Collaborate with web developers to optimize the online store's user experience, reducing friction and boosting conversion rates.


Utilize analytics tools to track website performance, analyze customer behavior, and refine digital marketing tactics.


Expand to select marketplaces and optimise for business growth, managing a high standard of customer experience and fulfilment protocols.

Brand Collaboration & Partnerships:


Identify strategic partnerships to expand the brand's reach and drive incremental sales.


Negotiate terms with influencers, affiliate partners, and other brands to create mutually beneficial collaborations.


Coordinate cross-promotional campaigns, leveraging the store's product assortment to align with partner brands.

Analytics & Reporting:


Monitor and report on key sales metrics, including revenue, profit margins, conversion rates, and customer acquisition costs.


Use data insights to inform strategic decision-making, adjusting plans to address emerging market trends and customer preferences.


Prepare monthly and quarterly reports for senior management, presenting actionable insights and recommendations. Qualifications: We're looking for people who on paper, have:


A Bachelor's degree, MBA preferred.


7+ years of experience in a related field with at least 2 years of omni channel experience

Job Types: Full-time, Permanent

Pay: ₹80,000.00 - ₹150,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Work Location: In person