Job Description

Position Overview:

The H

etvi Luxury Sales Lead

/

Sales Executive

plays a dual role of driving premium customer experiences and supporting sales operations within a luxury

Home & Decor

environment. The ideal candidate will have a strong sense of style, exceptional interpersonal skills, and a passion for high-end home design. This role combines hands-on sales excellence with leadership support to ensure seamless day-to-day store functioning and superior client satisfaction.

Key Responsibilities : Sales & Customer Experience

Deliver personalized and consultative sales experiences to every client. Understand clients' lifestyle and aesthetic preferences to recommend suitable decor and furnishing solutions. Achieve individual and store sales targets through effective upselling and cross-selling. Develop and maintain long-term relationships with high-value clients through regular engagement and follow-ups.

Leadership & Operations

Support the Store in daily operations, visual merchandising, and inventory management. Supervise the sales team during shifts -- ensure adherence to brand presentation and service standards. Lead by example in achieving sales goals and maintaining a luxury retail atmosphere. Ensure smooth store opening and closing procedures, including cash handling and reporting.

Brand Representation

Uphold brand values and luxury standards at all times. Maintain deep product knowledge, including materials, craftsmanship, and design inspirations. Assist in organizing in-store events, client presentations, and visual merchandising updates.

Customer Relationship Management

Capture client data and maintain CRM records to support personalized marketing initiatives. Follow up with clients for post-purchase satisfaction and repeat business.

Qualifications & Experience:

Graduate degree in Retail Management, Business, or related field preferred. 3-5 years of experience in

luxury retail

, preferably in

home decor, furniture, or lifestyle

segments. Strong leadership, communication, and client engagement skills. Excellent aesthetic sense and appreciation for luxury interiors. Proficiency in POS systems, CRM tools, and basic MS Office.

Key Competencies:

Customer-centric with strong relationship-building ability. Confident communicator and persuasive sales professional. Organized, proactive, and detail-oriented. Team player with leadership potential. Strong visual and design sensibility aligned with premium retail standards.

What We Offer:

Competitive salary and performance incentives. Opportunities for growth within a leading luxury home decor brand. Training in luxury retail and product knowledge. Vibrant and creative work environment.
Job Type: Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Work Location: In person