Respond promptly to customer inquiries via phone, email, chat, or in-person.
Provide accurate, valid, and complete information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Handle and resolve customer complaints and issues in a professional manner.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Follow communication procedures, guidelines, and policies.
Coordinate with internal teams to ensure smooth handling of customer requests and issues.
(10th, 12th ,Graduates are applicable for this job role)
Job Types: Full-time, Fresher
Pay: ?11,000.00 - ?13,000.00 per month
Language:
English (Preferred)
Shift availability:
Day Shift (Preferred)
Work Location: In person
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