Job Description

About the Role

We are looking for an energetic and customer-focused

Retail Sales Associate

to manage front desk operations and drive sales for our premium fitness studio. This is a

target-based, customer-facing role

that combines

sales, front desk management, and customer experience

.

The candidate will be responsible for handling walk-ins, selling membership plans, managing inquiries, and ensuring smooth day-to-day operations of the studio.

Key Responsibilities

Handle front desk operations and manage daily studio activities Greet and assist walk-in customers and existing members professionally Understand customer needs and recommend suitable fitness plans and memberships Sell membership packages and achieve monthly and quarterly sales targets Handle inquiries through walk-ins, calls, WhatsApp, and other channels Maintain customer records, leads, and follow-up data Ensure the studio is always presentable and customer-ready Coordinate with trainers and internal teams for smooth customer experience Handle basic billing, scheduling, and session bookings Build strong relationships with clients to improve retention and repeat business
Eligibility Criteria

Graduation is mandatory (any stream) Freshers and experienced candidates both can apply Excellent communication skills in English (mandatory) Good communication and interpersonal skills Presentable, confident, and sales-oriented personality Comfortable working in a target-driven environment Willingness to work in a front desk + sales role
Preferred Skills

Experience in retail, fitness, hospitality, or customer service is an advantage Strong convincing and negotiation skills Basic knowledge of MS Excel / CRM systems is a plus Customer-first mindset with a positive attitude
What We Offer

Opportunity to work with a premium brand Fixed salary + attractive performance incentives Career growth in sales and customer experience roles Professional and energetic work environment
Job Type: Full-time

Pay: ?35,000.00 - ?40,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

What is your current CTC ? What is your notice period ?
Work Location: In person