Job Description

Retail sales

Responsible for managing online customer inquiries, order processing, product posting, and boosting online sales for Teenaa Collections across all digital platforms.

Key Responsibilities

Handle customer messages on

WhatsApp, Instagram, Facebook & other platforms

. Share product photos, videos, prices, size details promptly. Convert inquiries into confirmed orders through effective communication. Maintain customer database, order list, and daily sales sheet. Take clear product photos & videos for online posting. Upload products regularly on Instagram, Facebook Marketplace, and other apps. Process orders: packing, invoicing, booking couriers (DTDC, Professional, India Post, etc.). Track shipments and update customers with tracking details. Manage COD and prepaid payment records. Answer return/exchange queries politely and professionally. Work closely with store staff for stock updates and product availability. Handle promotional activities: reels, stories, ads, offers.

Skills Required

Good communication (Tamil + Basic English). Fast reply skills on social media & WhatsApp. Basic photo/video editing. Knowledge of Instagram trends, reels, hashtags. Ability to handle multiple customers at a time. Basic computer/phone operating skills.
Job Type: Part-time

Pay: ₹4,500.00 - ₹5,500.00 per month

Work Location: In person