Job Description

Key Responsibilities

Greet and assist customers, providing a warm and professional brand experience. Understand customer needs, suggest appropriate styles, and guide them through product ranges. Build strong client relationships, encouraging repeat visits and referrals (clienteling). Maintain up-to-date knowledge of all collections, fabrics, fits, and ongoing promotions. Support customers with styling advice and product pairing. Ensure smooth end-to-end sales process: billing, packaging, exchanges/returns. Achieve individual and store sales targets as assigned. Capture and update customer details in CRM for follow-ups and marketing.

Store Upkeep & Operations

Maintain product presentation standards on the floor (merchandising, folding, steaming). Ensure trial rooms are clean, organized, and ready for customers. Monitor stock levels and report low-stock/fast-moving items to Store Manager. Assist in regular stock audits and inventory counts. Adhere to store opening and closing checklists, ensuring SOPs are followed.

Team & Support

Collaborate with peers to deliver a seamless store experience. Provide support in managing courier handovers, alterations, and customer pickups. Assist in special events, trunk shows, or in-store activations.

Skills & Attributes

Strong communication and interpersonal skills. Flair for fashion, styling, and understanding premium customer preferences. Target-driven, with ability to upsell and cross-sell. Positive, approachable, and solution-oriented attitude. Professional grooming and adherence to store uniform standards.
Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person