Were looking for an approachable, confident, and customer-focused Retail Sales Advisor to be the face of our business.
In this in-person role, youll welcome customers, handle their enquiries, provide information about our products or services, and ensure everyone who visits us has a positive experience.Youll represent our brand on the front line resolving issues, offering guidance, and helping customers find the right solutions quickly and professionally.Key Responsibilities
Greet and assist customers in person, ensuring a warm, professional, and approachable manner.
Provide accurate information on products, services, pricing, and policies.
Process transactions, forms, or service requests accurately and efficiently.
Maintain up-to-date knowledge of company offerings and promotions.
Support other departments by relaying customer feedback and identifying improvement opportunities.
Follow company procedures for data protection, safety, and compliance.
Skills & Attributes
Excellent interpersonal and communication skills.
Friendly, patient, and professional manner when dealing with the public.
Strong problem-solving and conflict-resolution abilities.
High personal presentation standards.
Reliable, punctual, and able to stay calm under pressure.
Good computer literacy (for recording enquiries, using CRM or booking systems).
Team-oriented with a positive attitude.
Qualifications & Experience
Previous experience in a face-to-face customer service, retail, hospitality, or front-of-house role is preferred.
Basic IT and administrative skills.
[Optional: Knowledge of your industry e.g., Experience in the travel, healthcare, or financial sector would be an advantage."]
What We Offer
Competitive pay and performance incentives.
Full training and ongoing development opportunities.
Friendly, supportive team environment.
Job Type: Full-time
Pay: ₹80,000.00 - ₹100,000.00 per month
Work Location: In person
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