Job Description

Strategic Planning & Market Development:

Retail Expansion Strategy: Develop and implement a long-term expansion roadmap aligned with the company's growth objectives, including tier 1, 2, and 3 city penetration. Market Feasibility Studies: Conduct detailed geographic and demographic research to identify profitable locations based on foot traffic, gold-buying potential, and competitive landscape. Location Prioritization: Use data-driven models to determine which markets to enter first and the expected return on investment (ROI).

Store Launch Execution:

Site Selection & Negotiation: Oversee identification, evaluation, and finalization of store locations (leased or owned), including rent negotiations and legal due diligence. Vendor Coordination: Manage external agencies and vendors for store build-outs--interior design, branding, IT infrastructure, and security installations Regulatory Compliance: Ensure all stores meet local regulatory, tax, and operational compliance before launch, including gold licensing and KYC norms.

Performance Management & ROI Monitoring:

Store Performance Metrics: Track sales per square foot, conversion rates, and average gold acquisition per transaction. Cost Efficiency: Ensure capex and opex for new outlets are within defined budgets, and all expansion efforts yield targeted payback periods. Reporting: Generate monthly and quarterly expansion performance reports for leadership review.
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Team Leadership & Cross-functional Collaboration:

Team Building: Hire, train, and manage a team of regional expansion managers, site acquisition specialists, and store rollout coordinators. Internal Collaboration: Work closely with operations, HR, marketing, legal, and finance teams to streamline expansion workflows. Crisis Handling: Address escalations related to legal, community, or operational issues in newly launched areas.

Security, Trust & Customer Assurance:

Trust Infrastructure: Collaborate with security vendors and branding teams to ensure that every store exudes safety and credibility, including visible safety measures and gold purity assurances. Brand Compliance: Ensure consistency of customer experience and brand guidelines across all new outlets.

Optional Add-Ons (Based on Organization Size)

Digital Expansion Integration: Coordinate physical retail rollout with digital marketing campaigns and appbased customer acquisition. Analytics & AI Tools: Use predictive analytics to forecast demand and refine expansion targeting.
Job Types: Full-time, Permanent

Pay: ?600,000.00 - ?800,000.00 per year

Experience:

retail head: 7 years (Preferred)
Language:

English (Preferred) Kannada (Preferred) Malayalam (Preferred) Telugu (Preferred)
Work Location: In person