Job Description

Role Overview

As an Experience Center Ambassador, you will be the face of Frido in our stores. Your role goes beyond sales--you will create meaningful, ergonomic lifestyle experiences for customers, educate them about our products, and ensure they leave with both comfort solutions and a memorable impression of the brand.

Key Responsibilities

Welcome and engage customers in a warm, consultative manner.

Understand customer needs and guide them to the right product through storytelling and demonstrations.

Represent Frido as a brand ambassador--professional, polished, and empathetic.

Maintain the ergonomic ambiance of the Experience Center through grooming, communication, and service excellence.

Conduct product demos and explain product benefits in a comfort & wellness-oriented way.

Handle queries and provide thoughtful, solution-driven assistance.

Support events, activations, and in-store experience-building activities.

Provide feedback on customer preferences to help improve the Frido experience. What We're Looking For

Strong communication and interpersonal skills.

Presentable, confident, and customer-focused personality.

Ability to connect with urban, health-conscious customers seeking ergonomic solutions.

Curious, eager to learn, and adaptable.

Prior experience in retail, hospitality, lifestyle, or customer-facing roles is preferred, but not mandatory.

Why Join Us?

Be part of a growing ergonomic brand redefining comfort and lifestyle.

Gain structured training to become a true ergonomic experience professional.

Work in a space designed to inspire and engage customers around comfort & well-being.

Opportunity to grow with Frido as we expand nationwide

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: In person