Were looking for an approachable, confident, and customer-focused Retail Sales Advisor to be the face of our business.
In this in-person role, youll welcome customers, handle their enquiries, provide information about our products or services, and ensure everyone who visits us has a positive experience.You'll represent our brand on the front line -- resolving issues, offering guidance, and helping customers find the right solutions quickly and professionally.Key Responsibilities
Greet and assist customers in person, ensuring a warm, professional, and approachable manner.
Provide accurate information on products, services, pricing, and policies.
Process transactions, forms, or service requests accurately and efficiently.
Maintain up-to-date knowledge of company offerings and promotions.
Support other departments by relaying customer feedback and identifying improvement opportunities.
Follow company procedures for data protection, safety, and compliance.
Skills & Attributes
Excellent interpersonal and communication skills.
Friendly, patient, and professional manner when dealing with the public.
Strong problem-solving and conflict-resolution abilities.
High personal presentation standards.
Reliable, punctual, and able to stay calm under pressure.
Good computer literacy (for recording enquiries, using CRM or booking systems).
Team-oriented with a positive attitude.
Qualifications & Experience
Previous experience in a face-to-face customer service, retail, hospitality, or front-of-house role is preferred.
Basic IT and administrative skills.
[Optional: Knowledge of your industry -- e.g., "Experience in the travel, healthcare, or financial sector would be an advantage."]
What We Offer
Competitive pay and performance incentives.
Full training and ongoing development opportunities.
Friendly, supportive team environment.
Job Type: Full-time
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Work Location: In person
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