Job Description

Job Summary:

We are seeking a passionate, customer-focused, and experienced Restaurant Manager to oversee the daily operations of our Coffee Culture restaurant. This role requires a dynamic individual with strong leadership skills and a deep understanding of hospitality, quality coffee, and food service. The ideal candidate will ensure excellent customer experiences while managing staff, inventory, finances, and maintaining operational excellence.

Key Responsibilities

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Leadership & Staff Management:

- Supervise, train, and develop a team of baristas, servers, and kitchen staff.

- Foster a positive and motivating work environment to promote teamwork and high morale.

- Conduct regular performance reviews, provide feedback, and ensure staff follows company policies and procedures.

- Customer Service Excellence:

- Ensure that guests receive the highest level of service, addressing customer concerns promptly and professionally.

- Oversee the delivery of food and beverages, ensuring consistency and quality at all times.

- Manage reservations, waitlists, and special events to ensure smooth operations.

- Operations Management:

- Oversee daily restaurant operations, including opening and closing procedures, inventory management, and ensuring adherence to health and safety standards.

- Maintain optimal staffing levels and create work schedules for employees.

- Ensure cleanliness and organization of the dining area, kitchen, and service areas.

- Financial Management:

- Monitor and manage the restaurant's budget, including food and labor costs, and ensure profitability.

- Prepare financial reports, including sales figures, cost analysis, and other relevant reports.

- Handle cash management, including reconciliations and deposits.

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Product & Menu Management:

- Collaborate with chefs and baristas to maintain menu quality and introduce new items that align with customer preferences.

- Ensure proper presentation, portion control, and quality of food and beverages.

- Maintain relationships with suppliers to ensure consistent quality and supply of products.

- Marketing & Brand Promotion:

- Help promote the restaurant and its offerings through local marketing, events, and social media.

- Collaborate with the marketing team to develop promotions and loyalty programs to drive customer engagement and repeat business.

- Health & Safety Compliance:

- Ensure that all health and safety regulations, including sanitation, are adhered to.

- Monitor kitchen hygiene practices and ensure that all staff are trained in food safety standards.

Requirements:

- Proven experience as a Restaurant Manager or in a similar role in the food and beverage industry (preferably in coffee culture or cafe settings).

- Strong leadership, organizational, and problem-solving skills.

- In-depth knowledge of food and beverage operations, including coffee and espresso drinks.

- Excellent communication and customer service skills.

- Ability to manage finances and budgets effectively.

- Flexibility to work evenings, weekends, and holidays as needed.

- Knowledge of health and safety regulations in the foodservice industry.

- Ability to thrive in a fast-paced and customer-focused environment.

Preferred Qualifications:

- Degree or certification in hospitality management or related field.

- Experience in managing a coffee-focused or cafe-style restaurant.

- Passion for coffee culture and knowledge of specialty coffee drinks.

This position offers an exciting opportunity to lead a thriving restaurant in a vibrant and dynamic coffee culture environment. If you are a motivated and enthusiastic individual who thrives on providing outstanding service and managing a team, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Work Location: In person