Job Description

About the Role

Narayani Rasoi is looking for an experienced and highly responsible

Restaurant Manager / Cloud Kitchen Manager

to oversee the day-to-day operations of our small delivery-only kitchen.
The ideal candidate will be capable of

building and managing a full operational team

, ensuring smooth daily functioning, and maintaining high food quality and customer satisfaction.

This is a role for someone who can

lead, organize, and run a cloud kitchen efficiently

.

Key Responsibilities1. Team Hiring & Management

Hire, train, and manage staff including:

Chef / Cook

Kitchen helpers

Packing staff

Receptionist / Order handler

Delivery coordination staff (if needed)

Create staff schedules and assign daily responsibilities. Maintain discipline, hygiene, and professionalism in the team. Provide ongoing training on food safety, customer handling, and work efficiency.

2. Kitchen Operations Management

Oversee day-to-day food preparation and ensure timely order dispatch. Maintain kitchen cleanliness, organization, and safety standards. Ensure proper handling of ingredients, storage, and waste management. Monitor cooking quality, portion consistency, and packing standards. Coordinate with aggregators

3. Inventory & Vendor Management

Track daily/weekly stock levels and forecast requirements. Order raw materials, vegetables, groceries, and packaging items. Maintain relationships with vendors and negotiate pricing. Ensure zero stock-outs for high-demand items.

4. Customer Service Oversight

Monitor customer feedback and ensure high satisfaction. Handle complaints professionally and implement corrective actions. Ensure order accuracy and timely dispatch.

5. Financial & Administrative Duties

Manage daily expenses, staff payments, and petty cash. Record sales, wastage, and stock usage. Work with owners on budgeting and cost control. Maintain compliance with FSSAI and local regulations.

6. Technology & Platform Management

Operate cloud-kitchen POS systems & order dashboards. Manage order flow, item availability, and menu updates. Track ratings, order reports, and kitchen performance metrics.

7. Growth & Quality Improvement

Suggest new menu ideas based on customer trends. Work on improving delivery time, food quality, and packaging. Implement SOPs for efficient and consistent operations.

Required Qualifications & Skills

1-5 years of experience

in restaurant management, cloud kitchen, or food operations. Strong leadership and team-building skills. Excellent knowledge of kitchen workflows. Familiarity with

POS systems, and delivery platforms

. Good communication & customer service skills. Ability to work in fast-paced environments. Strong sense of responsibility and ownership.

Preferred Qualifications

Experience managing a

delivery-only / cloud kitchen

. Ability to manage costs and reduce wastage. Basic understanding of marketing promotions . Training experience for staff.

What We Offer

Competitive salary + performance incentives. Supportive work environment with growth opportunities. Chance to build your own team and run operations independently.
Job Type: Full-time

Pay: ₹120,000.00 - ₹360,000.00 per year

Ability to commute/relocate:

Kompally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Language:

Telugu (Required) Hindi (Required) English (Required)
Location:

Kompally, Hyderabad, Telangana (Preferred)
Work Location: In person