Job Description

1. Customer Service

Greet customers warmly and assist them with menu selections.

Take accurate orders and process billing efficiently.

Ensure timely service and address customer queries or concerns politely.

2. Food & Beverage Preparation

Prepare beverages (tea, coffee, shakes, etc.) as per cafe standards.

Assist in basic food preparation such as sandwiches, snacks, desserts, etc.

Maintain product quality, presentation, and portion control.

3. Cafe Operations

Maintain cleanliness and hygiene of the cafe, service areas, and equipment.

Follow food safety and hygiene protocols (FSSAI standards).

Refill inventory, stock fridges, and manage counter displays.

Assist in opening/closing duties as assigned.

4. Team Collaboration

Work closely with kitchen and service staff to ensure smooth cafe operations.

Support team members during rush hours.

Skills & Competencies Required:

Good communication and customer service skills

Basic knowledge of food & beverage handling

Ability to work in a fast-paced environment

Positive attitude and willingness to learn

Ability to stand for long hours

Team player with a proactive approach

Education:

Minimum 12th Pass

Diploma in F&B or Hospitality (preferred)

Work Schedule:

Rotational shifts / Flexible timing

Weekends and holiday working required as per cafe operations

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,928.26 per month

Benefits:

Health insurance
Work Location: In person