Job Description

Key Responsibilities

Manage daily operations across 8 outlets to ensure smooth functioning Lead, motivate, and train store teams to deliver consistent service and customer delight Implement and monitor SOPs for quality, hygiene, and efficiency across outlets Conduct regular audits for staff performance, compliance, and outlet upkeep Oversee P&L for all outlets: control costs, optimize resources, and maximize profitability Manage supply chain, vendor coordination, and inventory systems Resolve escalated customer concerns with effective service recovery Work closely with management on promotions, product launches, and business growth plans Travel daily/weekly across all outlets for monitoring and support Ensure readiness for festive seasons and peak sales periods with manpower planning
Candidate Profile

7+ years of experience in F&B, QSR, Cafe, or Bakery multi-outlet operations Proven track record in team handling (large staff strength) Strong operational know-how with attention to detail in process implementation Confident in managing P&L, budgeting, and reporting Flexible with shifts, weekends, and festive workload Strong communication, leadership, and problem-solving skills
Job Types: Full-time, Permanent

Pay: ?23,876.87 - ?50,000.00 per month

Work Location: In person

Expected Start Date: 01/09/2025