To manage operations and production at all the restaurants
Conduct due diligence of developing target franchisee restaurants, including feasibility study in terms of location, profitability, business objective etc
To liaise with the respective Government/ Statutory Authorities to procure the necessary licenses and documentations
To lead the operations and production team to deliver within specific standards and schedules required
To manage overall costs including material, equipments, manpower etc
To manage production planning, forecasting, purchasing and stock control
To maintain and improve the overall performance of the restaurant/ coffee shop on a regular basis including cost analysis and monitoring of processes
To work along with the Marketing team to develop Marketing Strategies and Promotion plans to successfully market the restaurant/ coffee shop brand in the relevant media
Manage and supervise the food & beverage staff to ensure maximum utilization of the manpower allocated
Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
To maintain close, professional and effective links with all external contractors/suppliers to ensure that they deliver to mutually accepted agreements and highest quality levels
To handle responsibilities for the special events held at the restaurant. It involves all planning associated with each event, right through to delivery