Job Description

Role Objectives

Oversee the

daily operations

of the restaurant to ensure smooth functioning. Deliver excellent

customer service

and maintain high standards of quality. Lead and manage the

restaurant staff

, ensuring efficiency and teamwork. Drive business growth by optimizing

operations, sales, and customer satisfaction

.

Core Deliverables

Manage

front-of-house and back-of-house operations

. Supervise, train, and schedule staff for smooth shifts. Monitor

inventory, stock, and vendor management

. Ensure compliance with

health, safety, and hygiene standards

. Handle

customer feedback & escalations

professionally. Track

daily sales, costs, and performance reports

. Implement

promotions or offers

to increase revenue.

Skills Required

Mandatory:

Strong

leadership and team management

skills Excellent

communication & interpersonal abilities

Knowledge of

restaurant operations (FOH & BOH)

Problem-solving and customer service mindset

Preferred (Add-on):

MS Office (Excel/Word) for reporting Experience with POS systems & restaurant management software

Experience

Hands-on:

Minimum 2-4 years in hospitality / restaurant operations

Total Industry:

3-6 years in customer service, F&B, or hospitality management Prior experience as

Assistant Manager / Floor Manager / Restaurant Manager

preferred
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person